What forms of payment do you accept? Prior to shipping, the methods of payment are: Visa, Mastercard, Money Order, Check, & Express Check. A $200 deposit, or the full amount is required to initiate your order. If there is a balance due upon delivery, the remaining balance MAY ONLY be paid by Certified Check or Money Order.

Can I pay for my order Online? Yes, this is our recommended way of handling your payment transaction. All online payments are processed through CyberCash.

Can I fill out my Shipping Order Online? Yes, once logged in to your account, you can fill out the Shipping Form with the extra information that wasn't required of you when we priced your Quote. At this time you can either choose to Print and Fax in the Shipping Form or pay for your order Online.

I forgot what price I was quoted, what can I do? Simply logon to My Account and all of your Account Information is displayed, including the quoted price. You must use the Tracking Number assigned to you when you received your Quote to use this feature.

I have NOT receive my Quote, what can I do? We receive hundreds of quotes a day, but due to our sophisticated automation technology we can usually reply with a quoted price within 2 - 6 hours. If you have not received a reply from us within 24 hours, it means we are some how unable to contact you. Please call or email us for assistance.

On what kind of transporter will my vehicle be carried? Most are transported via multiple car carriers, the same type used to transport new vehicles from the manufacturing plant to dealerships.

How long does it take to have my vehicle transported? For vehicles being transported over 1,000 miles, the typical transit time is 7 to 14 days assuming we receive a 1 week advance notice. We would like to have a 2-3 business day window to schedule the pickup of your vehicle. Our typical transit time of 7-14 days is an estimated time of arrival. If you need your vehicle delivered in a specific time frame, we do offer guaranteed service at an additional charge.

Is my vehicle insured? For your protection, A AAAdvantage Auto Transport, Inc. carries $2,000,000 public Liability Insurance and $300,000 Cargo Insurance.

Can I pack personal items in my vehicle? You can put up to 100lbs of personal items in your vehicles trunk. However, items left in the vehicle are not covered by carrier insurance and are placed in the vehicle at the owner's risk.

How can I verify that a carrier has a proper government license and bond to conduct business? Visit the Federal Motor Carrier Safety Administration on their website at www.safersys.org.